Admissions Criteria

Who we can admit, who we can't, and how that decision gets made. This page is intentionally clear so the first call isn't a guessing game.

Who we usually can admit

  • Adults 18+ seeking detox, residential, dual-diagnosis or outpatient care
  • Voluntary admissions
  • People with co-occurring mental health and substance use concerns
  • People with most major commercial insurance plans (verification confirms)

Who is usually not the right fit here

  • People who are medically unstable and need acute hospital care first
  • People in active psychiatric crisis who need an inpatient psychiatric facility
  • People under 18 (we are an adult program)
  • Court-ordered placements outside our scope

         If we aren’t the right fit, admissions will help point toward a safer or more appropriate option.

How the decision gets made

An admissions clinician completes a confidential phone screening, reviews insurance, and — if clinically appropriate — schedules a fuller assessment. The level of care that fits is recommended at that point. You decide whether to move forward.

CALL US

(909) 577-1124

Private admissions support · Confidential conversation

EMAIL

info@healing-sands.com

For non-urgent inquiries

VISIT

410 East Lindsey
Dr.Palm Springs, CA 92262

By appointment for tours

If you're in immediate danger, call 911. For mental-health crisis support, call or text 988.

Every conversation is confidential — protected by HIPAA and 42 CFR Part 2.

Tell us a little, and we'll take it from there.

Do not use this form for emergencies. If you are in immediate danger, call 911. If you are in crisis, call or text 988.