VERIFY INSURANCE
Find out what your insurance plan covers.
Find out what your insurance plan covers for detox and residential treatment before you commit. Verification is confidential and simply gives you information the choice to move forward stays entirely yours
Checking your benefits costs nothing and gives you clearer information about potential coverage and out-of-pocket costs before making a treatment decision.
- INSURANCE
We work with a wide range of insurance providers.
We work with major national and regional insurance providers for detox, residential, and outpatient behavioral health treatment.Coverage depends on your specific policy and employer group. If you don't see your plan listed, submit the form anyway. Our team can verify your benefits directly with your insurer and discuss applicable out-of-network options.
Insurance list last reviewed: [Month Year]
- Verification needed
Replace with verified payer names, plan details, and a last-reviewed date before launch. Do not display insurer names or logos until in-network status has been confirmed in writing.
Not sure about your insurer? Submit the form anyway — we'll verify benefits and discuss out-of-network options where relevant.
HOW IT WORKS
Three simple steps to understand your coverage.
Our team handles the legwork directly with your insurer, so you can get clear information about your benefits without navigating the process alone.
01
Tell Us Who Your Provider Is
Fill out the short verification form or call our admissions line. Share the basic insurance information our team needs to begin checking your benefits.
02
We Contact Your Insurance Company
Our team contacts your insurer directly to confirm benefits for clinically managed detox, residential treatment, and outpatient behavioral health care.
We also check applicable deductibles, copays, coinsurance, and other plan requirements.
03
A Real Person Explains the Results
Once verification is complete, someone from our team walks you through the results in plain language and answers your questions.
You'll have a clearer picture of your benefits and likely costs before deciding whether to move forward.
UNDERSTANDING YOUR BENEFITS
What your insurance coverage actually means.
Insurance benefits can be difficult to read on your own. Network status, deductibles, authorization requirements, and level of care benefits can all affect what your plan may cover and what you could pay yourself.
Our team reviews these details during verification and explains what they mean for your specific plan.
HMO vs. PPO
HMO plans generally require clients to use providers within the plan's network and may require additional authorization or referrals.
In-Network vs. Out-of-Network
An in-network provider has a contracted relationship with the insurance company. An out-of-network provider does not have the same contracted rate.
Some plans still provide out-of-network benefits, so verification is important even when a treatment provider isn't listed as in-network.
Deductibles, Copays & Coinsurance
Your insurance plan may require you to pay part of the treatment cost.
This can include a deductible before benefits begin, a fixed copay, or coinsurance where you pay a percentage of covered services.
Prior Authorization
Some insurance plans require approval before certain levels of behavioral health treatment begin.
Our team can determine whether prior authorization applies when verifying your benefits and explain what may be required before admission.
Level-of-Care Coverage
Coverage can differ depending on the treatment being provided.Benefits for detox, residential treatment, and outpatient care may each have different requirements, limits, or cost-sharing amounts. Verification helps clarify what applies to the level of care you're considering.
AFTER VERIFICATION
Know your options before making a decision.
Insurance verification gives you information about your benefits and potential costs. It does not obligate you to enter treatment, and the decision about what happens next remains yours.
Your Coverage Rights
Coverage decisions aren't always final.
If an insurance company denies or limits behavioral health coverage, you may have the right to request an explanation or appeal the decision.
Our team can help explain the information received during verification so you better understand your available options.
What Happens After Verification
Clear information. No pressure to commit.
Once your benefits have been verified, our team walks you through what the insurer reported, including potential coverage and out-of-pocket costs.
If you decide to continue, admissions can then discuss clinical screening and the appropriate level of care.
Verification itself does not commit you to treatment.
Privacy & MAT
Your information and current treatment matter.
Insurance and admissions information is handled confidentially. We only request the information needed to verify benefits and help you understand your options.
Being on Medication-Assisted Treatment (MAT) does not automatically prevent admission. Clinical fit and the program’s ability to safely support your care are considered separately.
OTHER PAYMENT OPTIONS
Options beyond insurance coverage.
Insurance isn't the only way to pay for treatment. If your plan doesn't cover the full cost—or you prefer not to use insurance—our admissions team can explain available private-pay options and expected costs before you make a decision.
Ask about costs before you commit.
Clients without insurance, or those choosing not to use their benefits, can ask about self-pay rates during the initial conversation.
Our team can explain estimated treatment costs and payment expectations upfront so you have clearer financial information before admission.
Treatment in Palm Springs, California.
Healing Sands is located at:
410 East Lindsey Dr.
Palm Springs, CA 92262
Our Palm Springs location serves clients locally and those traveling from surrounding Coachella Valley communities and farther away for treatment.
Admissions can help answer questions about arrival and transportation when you’re ready to move forward.
- INSURANCE FAQ
Common questions about insurance coverage.
Does insurance cover addiction treatment?
Many insurance plans include behavioral health benefits that may cover services such as detox, residential treatment, and outpatient care. The amount covered depends on your specific policy, network status, medical necessity, and level of care.
Does verifying my insurance commit me to treatment?
No. Insurance verification only gives you information about your benefits and potential costs. You are under no obligation to enter treatment after your benefits are checked.
What if Healing Sands is out-of-network with my insurance?
Some PPO and other insurance plans include out-of-network behavioral health benefits. Our team can contact your insurer to determine whether those benefits apply and explain what your potential costs may look like.
Will I still have out-of-pocket costs?
Possibly. Depending on your plan, you may be responsible for a deductible, copay, coinsurance, or services your insurer does not cover. Verification helps clarify these potential costs before treatment begins.
What if my insurance denies coverage?
A denial does not always mean the process is over. Depending on the plan and circumstances, you may have options to request additional information or appeal a coverage decision. Our team can help explain the information provided by your insurer.
Can I pay for treatment without using insurance?
Yes. Clients without insurance, or those who prefer not to use their benefits, can ask admissions about private-pay or self-pay options and estimated costs.
If you're in immediate danger, call 911. For mental-health crisis support, call or text 988.
Every conversation is confidential — protected by HIPAA and 42 CFR Part 2.
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